Social media has become one of the most crucial digital marketing channels that is continuously sprouting. People now search social media to find out brands they can levy their trust on. And with the change in people’s behavior, social media is also changing its technologies and trends. So here let’s talk about what social media trends will be used by the marketers in the years 2019-20.
- Take Care of Your Audience
Your audience will respond to your products only if you take care of them. Social media is all about relationships and engagement. So, your complete focus should be on the people who follow you. It is very important for your brand loyalty to be authentic and quick in handling customer complaints or doubts.
Marketers say that they don’t use social media just to get visibility and traffic but for being present and interacting within the sites and application. - Share Authentic Stories and Moments
Stories help you in creating an expressive relationship with the user and your brand. You must tell stories that are related to people and not the brand. You can use your best web content, create a one-minute video on those topics and share them to Facebook, Instagram, LinkedIn and other channels. - Social Influencer Marketing
Marketers expect Influencer Marketing to be a key trend in the year 2019. You have to find and develop relationships with influencers. Successful social influencers spend considerable time and effort in winning the trust of their followers. Trust of your consumers is something that brands spend years trying to gain. However, social influencers provide you a chance of leveraging an already loyal audience. - Video Strategy
Marketers, brands, and businesses must have good video strategies in 2019. Video marketing is an effective way to deliver your brand’s message and grab the attention of consumers. It can help in increasing engagement on social media. - Chatbots
It’s a proven fact that Facebook Messenger and chatbots consume tremendous open rates and are one of the most effective ways to reach and build audience engagement. Chatbots improve customer’s experience and help marketers generate more sales and build a deeper bond with customers. - Trust Building
In the upcoming era, businesses have to work upon building trust among their audiences. The audience depends on brand messages spread on various social media platforms. Therefore, with the help of social media tactics, you have to build trust making emotional connections that people care about and might keep them loyal. - Retain Socialization back to Social Media
The basic motive of social media is socialization and making a community; but for a long time, it has been used as a promotional channel to drive traffic and brand awareness. Now the time has come when people want more than artificial attempts at getting engaged. So, you must offer authentic communication to keep people connected and help you build a meaningful relationship.
It is very important to keep up with the latest trends every year to make sure that your strategy is still successful and can work with continuously changing the social media landscape. So, follow the above trends while you make any social media strategy in the year 2020.